Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website https://snailstudio.in operated by Snail Studio ("Snail Studio", "we", "us", or "our").

By accessing our site, registering an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

By using our website, you represent and warrant that you are at least 18 years old or visiting under the supervision of a parent or guardian, and possess legal capacity to enter into binding agreements.

You may create an account to access order tracking, address management, and wishlist features. You are responsible for maintaining the confidentiality of your account credentials.

Our press-on nail sets are handcrafted. We make every effort to display product colors, shapes, lengths, and finishes accurately. Minor artisanal variations may occur.

Customers are responsible for selecting appropriate nail sizing using our Sizing Guide. Standard sets include 24 nails across 10–12 sizes.

All prices are listed in Indian Rupees (₹ / INR) and are inclusive of applicable taxes unless stated otherwise. Prices are subject to change without prior notice.

Placing an order constitutes an offer to purchase. We reserve the right to decline or cancel orders in cases of stock unavailability, pricing errors, or fraud suspicion.

Payments are processed securely via Razorpay. We accept UPI, debit cards, credit cards, and net banking.

Upon successful payment authorization, an order confirmation email and invoice receipt will be sent to your registered email address.

Address updates or order adjustments can be requested prior to courier AWB generation.

Orders may be cancelled before shipment dispatch. Once handed over to courier providers, cancellations are governed by our Returns & Refunds Policy.

Shipping dispatch and delivery timelines are subject to courier serviceability. Detailed shipping terms are available on our Shipping Policy page.

Returns, replacements, and exchanges are governed strictly by our Returns, Refunds & Exchanges Policy.

Approved refunds are processed back to the original payment method after inspection of returned items.

Customers must provide accurate contact details, complete delivery addresses, and inspect packages upon arrival.

Customers should follow application instructions carefully. Snail Studio is not liable for improper nail prep or misuse.

All website content, logos, imagery, nail designs, text, graphics, and code are the exclusive property of Snail Studio and protected by copyright laws.

You agree not to misuse the website, introduce malicious software, or attempt unauthorized access to server infrastructure.

Our storefront integrates services from trusted third-party partners for payment processing, logistics fulfillment, authentication, and content delivery.

To the maximum extent permitted by applicable Indian law, Snail Studio shall not be liable for indirect, incidental, or consequential damages.

We are not responsible for delays or failure to perform obligations resulting from events beyond reasonable control (natural disasters, curfews, courier strikes).

These Terms are governed by and construed in accordance with the laws of India. Any legal disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

Nothing in these Terms restricts statutory consumer rights provided under the Consumer Protection Act, 2019.

We reserve the right to modify these Terms at any time. Continued use of the website following changes constitutes acceptance of modified Terms.

For questions regarding these Terms & Conditions, please contact us:

Entity: Snail Studio

Address: Flat 402, RV Residency, HUDA Layout, Nallagandla, Hyderabad, Telangana - 500019, India

Email: support@snailstudio.in

Phone: +91 9966012366